Privacy Policy

1. Introduction

Matchig ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and related services.

This Privacy Policy applies to information we collect when you use our website, platform, and related services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect the following personal information:

• Contact information (name, email address, phone number, company name)
• Account credentials (username, password)
• Billing information (billing address, payment method details)
• User profile information
• Communication preferences

2.2 Usage Data

We automatically collect certain information when you use our Services:

• IP address and device information
• Browser type and settings
• Usage patterns and interactions with our Services
• Log data (date/time of access, features used, crashes)
• Performance data and error reports

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience with our Services. These technologies collect information about how you interact with our Services and allow us to remember your preferences.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Services may not function properly if you disable cookies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and managing your account
• Responding to your requests and providing customer support
• Sending administrative information, updates, and security alerts
• Sending marketing communications (subject to your consent where required)
• Personalizing your experience and delivering relevant content
• Analyzing usage patterns to improve our Services
• Detecting, preventing, and addressing technical issues or fraudulent activities

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Performance of a contract when we provide you with our Services
• Your consent, which you can withdraw at any time
• Our legitimate interests, which do not override your fundamental rights and freedoms
• Compliance with legal obligations

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who perform services on our behalf
• Business partners with your consent
• Affiliated companies within our corporate group
• Legal authorities when required by law or to protect our rights
• Third parties in connection with a business transaction (e.g., merger, acquisition)

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and other countries where our service providers operate. These countries may have different data protection laws.

When we transfer personal data outside the European Economic Area (EEA), we ensure a similar degree of protection by implementing appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

8. Your Data Protection Rights

Under certain circumstances, you have the following rights regarding your personal data:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing of your data
• Portability: Request transfer of your data to you or a third party
• Objection: Object to processing of your personal data
• Withdraw consent: Withdraw consent where we rely on consent to process your data

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.

9. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss, unauthorized access, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We regularly review and update our security measures to ensure the ongoing confidentiality, integrity, availability, and resilience of our systems and services.

10. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Matchig
[Your Business Address in Slovakia]
Email: privacy@matchig.com

You have the right to lodge a complaint with a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.